Municipal Reopening Information
For specific COVID-19 case counts, guidelines and resources, visit our COVID-19 Response page.
*Visitors to all municipal buildings are strongly recommended to wear masks inside*
The South Hadley Town Hall building is open to public access Monday through Thursday from 8:30 a.m. to 3:30 p.m.
Masks and hand sanitizer are available at each door for visitors to use. ALL visitors, vaccinated and unvaccinated, are strongly recommended to wear masks inside.
Select offices that provide the bulk of direct customer interactions will be available to the public without appointment Monday through Thursday from 8:30 a.m. to 3:30 p.m. These are the assessor, clerk, collector, inspection services and recreation offices. It is encouraged residents call ahead.
Scheduled appointments are needed for access to administration, health, human resources and planning/conservation departments.
Town hall will continue to offer services digitally, by phone and snail mail.
The South Hadley Council on Aging, at 45 Dayton St., is open with minimal capacity limits. The Woodlawn Cafe is open Monday - Friday from 8 a.m to 1 p.m. The daily congregate lunch program is serving lunch daily in the dining room. Reservations must be made at least 24 in advance. The transportation program is operating at regular capacity. Learn more here.
The DPW administrative offices are open to the public Monday through Thursday from 8:30 a.m. to 3:30 p.m. The transfer station and compost area now always require an appointment and are open Tuesday though Saturday from 8 a.m. to 3:30 p.m. Click here to make an appointment.
The South Hadley Public Library and Gaylord Memorial Library are currently open their regular hours. Public programs are taking place both at the library and online, check the library calendar for details and registration links.
Per the town's mask advisory for public buildings, masks are recommended for people who are unvaccinated against Covid-19 or are at a higher risk for illness. The libraries are following state guidelines for health and safety.
For more information, contact the South Hadley Public Library at 413-538-5045.
Parks & Trails:
South Hadley parks, playgrounds, outdoor basketball courts, athletic fields are open with limitations.
For those using town trails - if there are more than five cars parked in a lot or in the general area where it would suggest the occupants of those vehicles are on the trails, we ask you to consider waiting until you can safely navigate the trails. Be considerate of those who may be waiting and limit your visit to two hours or less.
On some trails directional arrows have been installed and we ask you to follow those arrows to reduce face to face contact. Please remain at least six feet apart while on the trails and do not gather in groups greater than 10 people.
Pack it in, pack it out. If you have trash you need to dispose of, please take it home with you if there are no trash receptacles in the area or if they are full.
Dogs must be leashed at all times. Pick up any dog poop - do not leave it on a trail or in a bag on a trail.
If you have a specific question for a municipal department, call (413) 538-5030 for a dial-by-number directory or use this staff directory.
To Pay Bills
- Use InvoiceCloud. Click here: https://www.southhadley.org/336/Payment-Methods),
- Use your online banking system
- Mail payments to 116 Main St., South Hadley, addressed to the specific office. (We encourage checks/money orders instead of cash at this time).
- Drop off payments in the black mailbox between the South Hadley Police Station and town hall. (We encourage checks/money orders instead of cash at this time).
Permitting / Licensing / Vital Records
- To obtain a permit, click here: https://www.southhadley.org/922/Permits-Licenses
- To license your dog or obtain certificates and records, click here: https://www.southhadley.org/687/Licenses-Permits-and-Records