COVID-19 & Digital Town Hall Information  

Vaccine Information & Distribution 

Vaccine hotline: South Hadley residents can learn about vaccine opportunities by calling the town's vaccine hotline at (413) 650-1021.  If your call isn't answered, please leave a message with a return number at which we can reach you.

Massachusetts is preparing for the safe, equitable delivery of the COVID-19 vaccine. The state's planning is based on guidance from the CDC and the Massachusetts COVID-19 Advisory Group. Learn about logistics and distribution here and here. COVID-19 Vaccine Scams 2020

Read a letter from local health departments about regional vaccine clinics for Hampshire County. 

Search for vaccine clinics here. CVS has a list of locations and available appointments here. 

 State Secretary Marylou Sudders explains the state's efforts to maintain equity and serve the most vulnerable residents, in addition to streamlining vaccine distribution, in a letter to local public health officials.  

COVID-19 Testing

There are many sites available that provide COVID-19 testing. Click here for a listing from the state.

Senator Comerford's Constituent Guide to COVID-19

Click here for a work-in-progress compilation of local vaccine-related information from Senator Comerford's Office,

South Hadley Town Hall and municipal buildings are closed to the public right now. All services are available digitally.


If you have a specific question for a municipal department, call (413) 538-5030 for a dial-by-number directory or use this staff directory. 

To Pay Bills

  • Use InvoiceCloud. Click here:, 
  • Use your online banking system
  • Mail payments to 116 Main St., South Hadley, addressed to the specific office. (We encourage checks/money orders instead of cash at this time).
  • Drop off payments in the black mailbox between the South Hadley Police Station and town hall.  (We encourage checks/money orders instead of cash at this time).

Permitting / Licensing / Vital Records

Stay Informed

COVID-19 cases in South Hadley

CONFIRMED indicates South Hadley residents who have tested positive 

CONTACT are South Hadley residents who have come in direct contact or may live with a person or persons who have tested positive, but who have not yet been tested, are likely shedding the virus and could spread the virus.

PROBABLE are South Hadley residents who are likely to have the virus for various reasons and either are waiting test results or have been quarantined or isolated, but may be asymptomatic and could possibly shed the virus.

SUSPECTED are South Hadley residents who have signs or otherwise suspected of having and/or may shed the virus.

Latest COVID guidelines from the state

Guidelines issued by the Governor's Office are routinely updated as more COVID information becomes available. For the latest information from the state, click here and check back often.

Indoor gatherings reduced to 10, outdoor gatherings to 25

  • Governor Baker reduced the limit on indoor gatherings to 10 people and outdoor gatherings to 25 people. All gatherings regardless of size must end and disperse by 9:30 p.m. Fines for violating the gathering order will be $500 for each person above the limit. Read the full order, here

Stay At Home Advisory in effect 

  • The Department of Public Health issued a Stay At Home Advisory beginning Nov.  6 for the hours of 10 p.m. to 5 a.m. Read the advisory here.

Face masks required when in public indoors AND outdoors

  • The Baker-Polito Administration has revised its mask order to now require all residents over the age of five to use a mask in public places, even when maintaining proper social distancing measures, as well as outdoors, to prevent the spread of COVID-19.  Masks are encouraged but not required for children ages 2-5.  Read the updated order, here.

MEMA COVID-19 Updates

  • The Massachusetts Emergency Management Agency releases a situation report from its COVID-19 Command Center Monday - Friday. Click here to read a collection of these updates. The reports include daily actions on the state level, public health data and resources.

Town parks, trails and fields open with guidelines 

South Hadley parks, playgrounds, outdoor basketball courts, athletic fields and splash pads are now open again with limitations.  Splash pads are open daily from 10 a.m.-2 p.m. Please note on days of cooler or wet weather the splash pads will be turned off for the day. The recreation department will update its Facebook page when that occurs.  

For those using town trails - if there are more than five cars parked in a lot or in the general area where it would suggest the occupants of those vehicles are on the trails, we ask you to consider waiting until you can safely navigate the trails. Be considerate of those who may be waiting and limit your visit to two hours or less. On some trails directional arrows have been installed and we ask you to follow those arrows to reduce face to face contact. Please remain at least six feet apart while on the trails and do not gather in groups greater than 10 people. 

Pack it in, pack it out. If you have trash you need to dispose of, please take it home with you if there are no trash receptacles in the area or if they are full. 

Dogs must be leashed at all times. Pick up any dog poop - do not leave it on a trail or in a bag on a trail. 

Buttery Brook Park is not accepting facility reservations until further notice. 

Key public health messages for all residents:

  • Protect yourself by following public health advice about keeping your hands clean and covering coughs and sneezes.
  •  Stay home if you are sick. If you need to consult a health care provider, call ahead first or use telehealth services.
  • Protect others who are most at risk of COVID-19 by keeping your distance from people (at least 6 feet away from others), especially those who are older, and people living with chronic health conditions.
  •  If you are outside, avoid crowds.
  •  Don’t shake hands or hug.
  •  Stay connected to friends and loved ones by phone or through other technology.
  •  Get information from trusted sources. Visit for the latest news, case counts, and lab testing results.
  •  Take care of your emotional health and help others do the same. If you need emotional support during these stressful times, call 2-1-1 and choose the “CALL2TALK” option
  • Follow DPH on Twitter @MassDPH, updated several times per day.