Accessibility

The Town of South Hadley is committed to serving all citizens. We continue to improve our services and website content to make town hall services accessible for everyone. If you are having accessibility issues, please contact our ADA Coordinator at (413) 538-5030 ext 6134. We will work to accommodate your in-person service request or offer an alternate format / update our website content to make it more accessible to you and others.

Commission on Disabilities

The town is working to establish a Commission on Disabilities. Learn more, here.

Ongoing ADA Compliance

The Town of South Hadley recently had an ADA Self Evaluation and Transition Plan performed by Center for Living. This report is an essential requirement in respect to numerous grant and program applications for both the federal and state government. We are completing a comprehensive review of our policies and practices for ADA compliance, are working to enhance our services to the disability community, and creating a Commission on Disabilities to assist us with identifying areas in need of compliance. 

• Read the ADA Summary, here.
• Read the full South Hadley Self-Evaluation and Transition Plan, here.
• Read the Self-Evaluation and Transition Plan Cost Estimate, here.  

Accommodations

All town departments will work with the public to make accommodations for those who request them, including meeting patrons of various abilities outside at their vehicles. Please call 538-5017 and use our directory to reach the particular department you need to request accommodations. Staff will work with you to identify the accommodation(s) that best fit your needs in a timely fashion and which logistically the town is able to reasonably provide. You may also contact our Acting ADA Coordinator at 538-5030 ext 6134 to request and offer accommodation suggestions or alert the town to accessibility issues. 

Website

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication. For more information about website accessibility, click here.