Surveillance Camera Registry FAQ

Surveillance Camera Registry and Monitoring Program

Frequently Asked Questions

Would the Police have "access" to my camera?

No, we would not.  The SCRAM program is only asking for your address, so that if a crime occurs in your neighborhood, we can contact you and request that YOU view your camera footage to see if there is data that could assist in our criminal investigation.  

What is the program?

The Surveillance Camera Registry and Monitoring (SCRAM) program is a new component of the South Hadley Police Department’s crime prevention strategy. The program proactively partners with residents and businesses to keep our town safe and solve crime.

How does it work?

The South Hadley Police Department has developed a program which allows residents and business owners to voluntarily register the address of their video surveillance systems. This new crime prevention and investigative tool allows law enforcement to easily identify the locations of video surveillance systems and enlist the assistance of the community to help obtain video evidence.

What are the benefits of participating?

In continuing to promote the Town of South Hadley vision of proactive, problem-solving partnerships with the community, the South Hadley Police Department is offering this program as an additional tool to deter criminal activity in our neighborhoods. Many business owners and residents already operate private surveillance systems. As crimes occur in their respective areas, community members are not always aware that their surveillance systems may have captured information that could prove vital in a law enforcement investigation. Proactive communication and strong partnerships between the police department and all members of the community is a positive step towards a safer community.

Should I be concerned about my privacy?

No. The registry is kept confidential. The police department will not have access to footage but will be aware that a camera exists when investigating a crime in or around a particular neighborhood. If a crime occurs in the vicinity or in an adjoining neighborhood, the police may, if necessary, contact participants of the program and request a copy of their footage for evidence or investigative leads.

Will anyone be able to see the address list that the police department keeps of SCRAM registrants?

No. The list of registered properties is kept confidential. Only members of the police department have access to the list. If and when a crime occurs, officers and investigators can use an internal crime mapping tool to locate any registered cameras that may be of assistance.

What if I change my mind and want to opt out of the program?

The program is 100% voluntary. You can choose to opt out of the program at any time.

Will I be contacted more frequently if I register for the program?

Our hope is that you will not be contacted at all! However, you will be contacted if an incident occurs in your or an adjoining neighborhood and the police department believes your surveillance system may help in an investigation.

Who can I speak to if I have more questions?

If you have additional questions about the South Hadley Surveillance Camera Registry and Monitoring (SCRAM) program or any other crime prevention tool, please feel free to contact Officer Kelsey Davey.

How do I register?

Complete our online registration form here.