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1. What are some of the benefits of receiving my bill electronically?
2. What are the benefits of paying a bill online?
3. What is Invoice Cloud?
4. What is the relationship between my biller or utility, and Invoice Cloud?
5. Is there 1 account number for all of my bills?
6. If I pay different bills (i.e. property tax and water) do I need to register twice?
7. How does the system work?
8. Can I use an Apple / Mac to use the service?
9. Do I need to register to pay a bill?
10. Why should I register to pay a bill?
11. How do I find my account number to login?
12. I forgot my Password, how do I find it?
13. Can more than 1 person pay bills online for the same account?
14. What forms of payment can I use?
15. Can I still send in a paper check?
16. What is a service or convenience fee?
17. If I don’t have email can I still process an electronic payment?
18. Which bills can I pay online?
19. What are the costs for paying online?
20. May I pay my tax bill by credit card at the biller’s office?
21. How should I enter my credit card information?
22. How will I know that my payment has been accepted?
23. Can I use more than 1 payment method per transaction?
24. When paying by ACH transfer (electronic check), how does my payment appear on my bank statement?
25. How long does it take for a credit card transaction to process if I pay online?
26. How long does it take for an EFT (electronic funds transfer) transaction to process if I pay online?
27. How much does paying online help the environment?
28. Do I need to notify my bank or change bank accounts?
29. What information do I need to make a payment?
30. When can I pay?
31. Can I use a credit card to pay my bill(s)?
32. Can I use a debit card to pay my bill(s)?
33. Can I tell if my payment has been posted?
34. Will I have online access to my account?
35. How long will my payment history be maintained?
36. Will I be able to print a copy of my bill?
37. How do I change my account information?
38. What is AutoPay?
39. Can I cancel AutoPay?
40. What are scheduled payments?
41. Can I schedule payments?
42. Can I change a scheduled payment?
43. Why am I being charged a late fee?
44. What is a partial payment?
45. What is the difference between AutoPay and a scheduled payment?
46. What if I already have Autopay or a scheduled payment set up with my bank?
47. Who do I contact with questions about a bill?
48. I accidentally deleted my current email notification, what should I do?
49. What if this website is down or for some reason I am unable to use this site?
50. If I have additional questions or I am having trouble registering, who should I call?
51. Is my information secure?
52. Is my credit card and checking account information safe when I pay online?
53. What is PCI Compliance and why is it so important?
54. Who has access to my account?
55. How do I register?
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