Outreach Services

Types of Services

  • Brown Bag Program (discounted groceries for eligible lower-income seniors)
  • Food stamps and food programs
  • Fuel assistance
  • Health programs and screenings
  • Prescription advantage (discounted prescriptions for lower-income seniors)
  • Prescription information (files of life)
  • PVTA bus tickets
  • Shine (health insurance assistance)
  • Shopping assistance
  • Tax assistance

Fuel Assistance Program

The Massachusetts Fuel Assistance Program helps needy families by paying a portion of their heating bills from November 1 to April 30. If you are on a low or fixed income, we encourage you to apply.


Renters and homeowners who pay for their own heat are eligible for this program. Renters’ heat must be included in their rent. Those who have a housing subsidy must not receive a utility allowance.

Eligibility is based on the number of people in your household and the combined gross (before taxes) income of all persons residing in the household.

Income Guidelines

(Gross Annual Household Income Before Taxes) No. of People Income Limit

  1. $40,951
  2. $53,551


If you are a 1st-time program applicant you must apply in person. The Fuel Assistance Program has interview sites in Greenfield and Northampton. All appointments must be made through the main office by calling 800-370-0940. Or, you may apply by making an appointment with Ann Andras here at the Council on Aging by calling 413-538-5030.

Health Programs & Screenings

  • Blood Pressure Clinics
  • Foot nurse
  • Hearing Screening
  • Immunizations